Replacement Letters, Elements, Pieces
Get it between -
- Description
- PAYMENT AND DELIVERY
- SPECHS
Please, note that the dimensions of many items have been CHANGED and in order to avoid misunderstandings: measure the size of the required replacement piece (letter, animal, element etc) and send this information with the photo to us.
If the size isn’t specified, we’ll send the standard size that is relevant at the moment.
PAYMENTS
For your shopping convenience, we accept all major debit and credit cards from customers around the world. Also, you may pay through Paypal. The prices are in US Dollars. If we agree upon a refund, you will receive it within 1-3 business days. The shipping fee is paid by the recipient in advance.
SHIPPING
We ship with UPS, DHL Express, DPD, FedEx delivery companies.
It takes at least 8-18 business days to deliver your package to the USA.
Keep in mind that international delivery is unpredictable and delays at customs are possible.
1. All kids have imagination. And we did all we can to give you a safe toy. But be careful and try not to leave your child alone with puzzles. Instead - play with your kid. Collect memories
2. Please, note If your puzzle has letters «i», «j» or number «1» we recommend you to attach it to the wooden base.
PLEASE NOTE that the BusyPuzzle name logo is engraved onto every product and cannot be removed.
Please, contact us if you have any further questions about the product. Thank you for shopping at Busy Puzzle!
Small business in Ukraine
CE certificate
Handmade
FAQs
Taxes and Charges
Good news, no surprise fees. We ship DDP (Delivered Duty Paid), so all duties and taxes are paid upfront at checkout. You won't pay anything extra on delivery, whether you're in the US, Canada, or Europe.
Toy Materials and Safety
Our puzzles are crafted from birch plywood, painted with water-based, non-toxic paint. Solid wood items are made from maple and coated with linseed oil for protection. Rest assured, everything is polished for a safe and enjoyable playtime! Additionally, our toys have the EU Declaration of Conformity, assuring quality and safety.
How long until I receive my order?
We make your personalized order within 2-3 business days, and delivery then takes about 10-14 days on average. Most orders arrive within roughly two to three weeks. During peak seasons, such as before Christmas and Easter, it can take longer, so we recommend ordering early.
Can I see a preview first?
Yes, on request. If you'd like to see how your personalized product will look before we start, we'll prepare a mockup for you.
How does personalization work?
Just type the name in the personalization field on the product page. On some listings you first choose the number of letters, and the name field appears after that. Most names fit within 8-9 letters; for longer or double names, message us or choose a two-line option.
Can I choose the colors or match my nursery?
Yes. We offer a wide color palette, and if you'd like something solid-colored or fully custom, just message us and we'll help match your nursery exactly.
Can I add animals or themed pieces?
Yes. You can add from more than 50 elements (animals, vehicles, sports figures, and more) alongside the name. We also make themed products like animal and dinosaur boards, baptism and wedding boards, and sports puzzles.
Do you offer a guarantee?
Yes. We want you to be delighted with your order, so if you're ever unhappy with the quality, contact us and we'll make it right.
Do you offer wholesale or bulk orders?
Yes, we're open to wholesale inquiries. Get in touch and we'll work out the details with you.